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Showing 1–8 of 30 articles
- Account
Two-factor authentication
How to enable 2FA, what to do if you lose your authenticator device, and which actions trigger an extra prompt.
- Account
Changing your account email
Why an email change requires re-verification, and how to do it without losing access to your dashboard.
- Buyers
Searching and saving listings
How to use filters, save searches, and get email alerts when new matching listings are published.
- Sellers
Managing buyer enquiries
Where enquiries appear, how to reply, and how the confidentiality deed flow works.
- Sellers
How to list a business for sale
Step-by-step walkthrough of creating a listing, including required documents and how listings are reviewed before going live.
- Getting Started
Getting started with BusinessSales
Create your account, log in, and understand the difference between a buyer, seller, and broker profile.
- Account
Resetting your password
How to request a password reset and what to do if the email never arrives.
- Sellers
Pricing your business
How asking-price bands work, common valuation multiples, and what review will check.
